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Frequently Asked Questions


We have collected together some of the most frequently asked questions regarding our services. If your question isn’t answered below, please feel free to contact us at info@datronsolutions.com
 

1) What is a CD badge ?

Answer
A CD badge is effectively a cut-down version of a normal compact disc (CD). The maximum capacity is 50 Meg but any type of information can be stored on them in a similar way to a normal CD.


2) How do I use a CD badge ?

Answer
The CD badge sits on a CD tray similar to a full size CD. On the CD tray, you will find an 8cm ring that the badge should sit on and locate into. Once the CD badge is in position (not moving around in the tray) then it is ready to use.


3) Can the CD badge be used in any CD player on a PC?

Answer
As long as the computer has a CD tray, you should be able to use the badge. The badges cannot be used in ‘slot’ CD players, such as those found in car radios.


4) Can they be used on Mac’s, or just PC’s ?

Answer
The badge could be used with Mac’s in theory as it is just a cut down CD, but the software that we use to put the badge together is suitable for use on PC’s, not Mac’s.


5) What type of information can be put onto the badge ?

Answer
In short – anything. We recommend that you use whatever is the best medium for you – PowerPoint presentations, PDF file, Microsoft Word / Excel files etc. One thing to remember is that the end user will need the appropriate software to view whatever files you use (i.e. Microsoft Word for .doc files).


6) Is there a limit to how many files can go on the badge ?

Answer
The only limit is the total file size. The badge can contain 50 Meg of information. We will work with you to compress some of the files that you want to include without losing any quality. We will do our best ! ! !


7) Is there a maximum or minimum number of badges that I must order ?

Answer
The more badges you order, the cheaper the price will be when calculated per badge. But we will quote for as few or as many as you want.


8) Can we change the number of badges that we have ordered as we approach the event ?

Answer
Yes you can – just let us know. We will adjust the quotation to reflect this.


9) Why aren’t your prices on your website ?

Answer
We constantly monitor the prices from our suppliers to make sure we get the best deal for ourselves, which we can then pass on to you. Hence prices change and we ask you to email us so we can be flexible and give you the best price possible.


10) If supplier prices change, will you stick to the price you quote ?

Answer
Yes, of course. The only way that a quote will change is if your requirements change.


11) If I ask for a quote, will I then be continually contacted and pushed for an order ?

Answer
No, definitely not. When you request a quote and supply the information, we will send you an email that details the overall cost and what you are getting for your money. Nothing more – no additional emails. We will wait for you to contact us again if you wish to proceed with an order.


12) If I place an order, what happens then ?

Answer
The first thing we need is an idea of the colour scheme you would like for the badge. This can be anywhere from you defining the colour scheme and the detailed animation you want, to you just sending us your logo(s) and / or an example of your corporate colour scheme and we will design a layout of the badge for you to look at. We would suggest the second option, as with the first option you will need to put a lot more work into it ! Once we have an outline of the badge, we will host an executable file that you can download (we will email you the link). This executable file will effectively be the structure of the badge, so none of the links will work but you will be
able to see the proposed animations and colour scheme. We can modify this as you wish until both parties are happy with the structure. Then you can forward us all the relevant documents as soon as you have them and we will work towards finishing a completed badge.


13) What sort of things would go on a CD badge for a conference ?

Answer
The badge will have a menu structure, and common elements of the menu are usually: An introduction and / or agenda – speaker biographies – speaker presentations – additional resources – web links – contact details. This is not a restrictive list – your CD badge is custom designed for your event, so you can have a menu structure
containing whatever you want.


14) What badge holders do you supply ?

Answer
The badge holders use clips as opposed to pins. Pins tend to damage suits, shirts and blouses and delegates will tend not to wear them.


15) Do you design the labels on the badge ?

Answer
Yes – the label will reflect the colour scheme and layout of the main menu.


16) Can you put individual names on to badges ?

Answer
Yes, if you supply the delegate names in an Excel file then the badges will be individually named. We can discuss this after you place your order (we will supply you an Excel template if it helps you).


17) How big are the CD badges ?

Answer
They measure 61mmx86mm, and fit comfortably into the badge holders that we can supply if you need them.


18) Are we limited in any way with the animations and design of the badge ?

Answer
No, the animations are totally customised to your requirements. This is important to consider – some companies that offer CD badges use restrictive software to put the menu together. This is much faster for them in terms of development time, but offers a very limited final solution. Be sure to review samples from whatever company you
decide to use BEFORE you place your order.
 

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